Support
      Back to home
      1. Knowledge Base
      2. Support

      How do I submit a support ticket to ReVia?

      Learn how to quickly submit a support request to the ReVia team and get help with technical issues, product questions, or bug reports.

      Answer:

      ReVia provides a streamlined process for customers to submit support tickets through our secure portal. Here’s how you can request assistance:

      ✅ Submit a Ticket via the Support Page

      1. Visit https://revia.ai/contact-us/

      2. Fill out the contact form with:

        • A clear description of the issue

        • Any relevant screenshots or error messages

        • Steps to reproduce the issue (if applicable)

      3. Our support team will follow up with troubleshooting steps or resolution updates.

      🐞 Reporting a Bug?

      Select "Report a Bug" in the Reason for Contact dropdown and include:

      • Issue Description

      • Steps to Reproduce

      • Screenshots or Logs

      • Expected Outcome

      The more detail you provide, the quicker we can resolve your issue.

      💬 Live Chat Support

      You can also get help in real-time:

      1. Go to https://revia.ai/contact-us/

      2. Click the chat icon in the bottom right corner.

      3. Enter your info to start chatting with a support rep.

      💡 If chat isn’t available, submit the contact form and we’ll respond via email.